Penntorr HealthTel: 01752 813277
Millbrook Branch SurgeryTel: 01752 829003
In the event of a life threatening medical emergency please call 999
If you require medical advice that cannot wait until the surgery re-opens please call NHS 111.
WARNING - Have you had your shingles vaccination? You will no longer be eligible once you are aged 80 years old. Please see here for full eligibility criteria.
The practice welcomes new patients. Should you wish to register with us, please come to either Penntorr Health or Millbrook surgery where you will need to complete a registration form. Please ensure that you bring identity documents for all persons who wish to register.
All repeat prescriptions are stored on our computer and you will be given a counterfoil listing your medication with each prescription. To order further repeats, mark on the counterfoil the items you require and place it in the repeat prescriptions box available at all sites.
Please allow 4 working days before collection. If it is more convenient to hand your request to your local pharmacy then please allow 5 working days before collection. You will be asked to update your treatment periodically with the Doctor.
Patients may collect their repeat prescriptions from the surgery or a local pharmacy, depending on their request to the practice.
PATIENT ACCESS ONLINE PRESCRIPTION ORDERING
Patients may order their repeat medication and book doctor appointments on line using the Patient Access web site. This website is designed specifically to support patients in the use of the online services and will provide help and guidance on all aspects surrounding this such as registering, signing in for the first time, forgetting user ID, nominating a pharmacy, trouble with signing in etc. Please go to https://support.patientaccess.com to find out more.
If you have any queries or concerns please do not hesitate to contact the practice.
Having registered with the practice, you will be given a user ID and password. When you have received this, the document on the link below will help you complete setting up your user access.
How to sign up for Patient Access - Information for Patients
We do not accept requests for repeat prescriptions over the telephone.
Advice, appointments and prescriptions are available on the same day. If the surgery is closed contact the chemist or our out of hours service.
Please allow 4 working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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